Overview

This Shipping Policy explains how orders are processed, packaged, and delivered. We aim to ship your items quickly and securely so they arrive in excellent condition.

Processing Time

Most orders are made‑to‑order. Processing times may vary depending on item complexity, order volume, and production schedules.

Typical processing times:

• Standard items: 3–7 business days

• Larger or more detailed prints: 5–10 business days

Processing time does not include weekends or holidays.

If we anticipate any delays, we will notify you as soon as possible.

Shipping Methods & Delivery

Orders are shipped using the carrier and service level selected at checkout. Delivery times are estimates provided by the carrier and may vary due to weather, holidays, or other unforeseen delays.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping Costs

Shipping costs are calculated at checkout based on your location, selected shipping method, and the weight/size of your items.

Incorrect or Incomplete Addresses

Please ensure your shipping address is accurate at the time of purchase. We are not responsible for delays or lost packages due to incorrect or incomplete addresses provided by the customer.

If a package is returned to us due to an address issue, reshipping fees may apply.

Lost or Delayed Packages

If your package appears lost or significantly delayed, please contact us. We will assist in filing a claim with the carrier and work with you toward a resolution.

Please note that carriers may require a waiting period before a package is considered officially lost.

Damaged Shipments

If your order arrives damaged, please contact us within 7 days of delivery. Include photos of the packaging and the item so we can assist you quickly.

We will:

• Replace the item at no cost, or

• Offer a refund if a replacement is not possible

International Shipping (If Applicable)

International orders may be subject to customs fees, import taxes, or duties. These charges are the responsibility of the customer.

Delivery times for international shipments may vary due to customs processing.

How to Contact Us

If you have questions about your shipment or need assistance with an order, please reach out with:

• Your order number

• The email used at checkout

• A brief description of the issue

We’re here to help and will respond as quickly as possible.